The most expensive implementation is the one you have to do twice.
Picking an ERP or ITSM system on your own fails more often than industry reports admit. The reason is simple: every vendor you talk to will sell you their product. The Comarch vendor will not recommend SAP, the ManageEngine partner will not recommend Jira, the Optimakers integrator will not tell you that for your scale a production module inside the existing ERP is enough. It is not bad faith - that is how the market works. An independent pre-implementation analysis typically costs 1-3% of the implementation value and in 9 out of 10 cases pays for itself before the contract with the vendor is signed - by reducing scope or eliminating poorly chosen modules. You receive the written recommendation as your own property - with no obligation to us.
Tools and process audit
We map the current environment: which systems you have in place, where they overlap, where data is re-entered twice manually, which integrations actually work and which are fiction. We talk to department managers and operational staff - because the board usually knows how it is supposed to work, while operations know how it actually works.
ERP or ITSM recommendation
We compare solutions actually available on the Polish market against your processes: Comarch, SAP, Microsoft Dynamics, IFS, Epicor for ERP; ManageEngine, Freshservice, Jira Service Management, OXARI, NinjaOne for ITSM. We point at 2-3 best-fit options with reasoning - not a list of 20 names "for further consideration".
3-5 year cost calculation
The license price is typically 20-30% of the real total cost of ownership. We calculate the whole picture: licenses (subscription and perpetual), implementation, data migration, training, post-go-live support, infrastructure, integrations. We show the gap between the "vendor quote" and the real cost you will face in year three.
Requirements specification
The document you send to vendors so their offers become comparable. Every requirement described concretely: "integration with the warehouse system through an API, sync every 5 minutes" - not "warehouse compatibility". Priorities marked: must have, should have, nice to have. As a result the offers come back with comparable scope and comparable pricing.
Audit of an existing offer
You already have a quote from an integrator and you do not know whether 380k PLN is a lot or a little? We check: whether the scope covers all the processes the system is supposed to address, what is hidden in "additional works", which modules have been overscoped and which are missing. You get the conclusions within a week - with concrete questions for the vendor.
Implementation and migration plan
After the system is chosen - module rollout order, pilot calendar, data migration plan, training schedule. Risks clearly flagged: which department will be the bottleneck, where the integration may need fixes in the other system, when to plan a buffer. The plan is detailed enough to actually run the project against.
From a board-level conversation to a written recommendation.
The whole process takes 3 to 8 weeks depending on company scale and analysis scope. Every stage ends with a document you receive as your own property - even if you cancel the engagement midway.
Analysis makes sense if any of these sentences sound familiar.
- You are at the "considering ERP" or "considering ITSM" stage and do not know whether you need a mid-market system or an extension of the current one is enough
- You have an integrator's offer and you want a second opinion before signing a contract worth several hundred thousand PLN
- The current system does not meet expectations, but it is not clear whether the problem is the system itself, its configuration or the business processes around it
- You are writing an RFP or tender and you need a requirements specification at a level that lets vendor offers be compared
- An implementation with a previous partner has stalled and you are looking for an outside view to assess the real state of the project and tell you whether to rescue or close it
- You operate in a regulated or public sector and need an audit from a party not tied to any specific vendor
What comes next after the analysis?
The analysis is a separate service and ends with a document you can take to any integrator. If you decide to continue with us, here are the areas where we support customers after the consulting phase: ITSM ManageEngine for help desk and IT asset management, ERP and MES for manufacturing for production companies, and full ManageEngine implementation with migration from the previous help desk. More case studies on our blog.
Top questions
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Let's start with a free conversation
30 minutes online, no strings attached. You describe the situation - we tell you whether an analysis makes sense in your case, how long it would take, what exactly you would receive at the end, and how much it costs. If the case is simple and a single recommendation is enough instead of a full analysis - we will say so too.
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